Watch Repair

We can service almost every wristwatch, and unlike most other companies, we have in-house watch service technicians who are authorized to repair most watch brands that we sell and have extensive experience repairing watches made by Patek Philippe, Cartier, A. Lange & Söhne, Breitling, Jaeger-LeCoultre, Panerai, Breguet, Audemars Piguet, IWC, Bulgari, Bell & Ross, Baume & Mercier, TAG Heuer, Swiss Army and many other fine watch brands.

The range of watch repair and restorative services that we offer includes:

  • Battery replacement
  • Strap replacement
  • Polishing and cleaning
  • Accuracy testing
  • Water testing
  • Dial repair and replacement
  • Crystal repair and replacement
  • Bezel repair and replacement
  • Chronograph repair
  • Complication and grand complication repair
  • Pocket watch repair
  • Overhauls (lubricants, gaskets, sealing, regulation, MISC testing, etc.)

We can replace almost any watch battery/strap within 48 hours, so long as we have the battery/strap in stock. In the Greenwich and Colorado stores, we can often replace the battery/strap, while you wait.

The definition of water resistance changes from watch to watch (and brand to brand) so the question of water testing is handled on a watch to watch basis. A good rule of thumb however, is this: if the watch has a screw down case back and screw down crown, then it has been manufactured to withstand water pressure and can be used for showering and swimming. If a watch does not have these features, then it is meant to withstand only basic general wear such as hand washing. We take these features into account when servicing the watch, and subject the applicable watches to pressure testing every time we open them.

Watch repair and restorative prices vary, depending on the amount of work that needs to be performed and whether any parts need to be replaced, so we will always attempt to provide you with an estimate, as to the cost of a repair, for your approval. Watch battery replacement usually costs $15-55, depending on the watch in question and whether or not it needs to be pressure tested.

Repaired watches carry a one-year Betteridge Service Guarantee.

Betteridge jewelry repair services vary slightly by store location. For information about services offered by a particular store or to check on the status of your repair, contact the Watch Repair Department.


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